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Questions and Comments

Please note that any questions received after today (December 23, 2025) may be answered after January 5, 2026.

Questions received between December 27, 2025 and January 4, 2026 will be answered after January 5, 2026.

Please look here for frequently asked questions.

Feel free to submit your questions or comments regarding plant quarantine inspections, the activities of the Plant Protection Stations, this website or any other relevant topic.

Before submitting a question or comment, first read the following items, then fill in the required fields and click the Confirm Message Contents button.(btn_soushin.png)

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After push btn_soushin.png button, please push "btn_soushinjikkou.png" (Mean "Send") button.
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·    Questions will be answered during regular office hours at a later time/date by a member of our staff. Certain questions may take longer to answer than others. We appreciate your understanding and patience.

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·    When contacting us, many people enter their e-mail addresses incorrectly. Please double-check to make sure your e-mail address has been entered correctly before sending.

Name(必須)
Company Name
If Applicable
Prefecture(必須)
Address
If you are contacting us from outside of Japan, please write your country's name first.
Telephone Number
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If there is a blank, it will be considered as no response necessary.
Inquiry Type(必須)
The country that imports/exports(必須)
If it is undecided, please write 'undecided'.
Planned Ports for Export/Import(必須)
Planned transit country
Message(必須)